Terms of Service
For all orders via our online shop by consumers and entrepreneurs, the following terms and conditions apply.
A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a legal partnership that, in the course of entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.
With regard to entrepreneurs, these terms and conditions also apply to future business relationships, without us having to refer to them again. If the entrepreneur uses conflicting or supplementary terms and conditions, its validity is hereby contradicted; they only become part of the contract if we have expressly consented to this.
2. Contracting party, conclusion of contract
The purchase contract is concluded with DRK Landesverband Rheinland-Pfalz e.V. Allianz Pro Humanity.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially put our products into the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the proofing tools provided and explained in the order process. The contract is concluded by accepting the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order you will receive a confirmation by e-mail.
3. Contract language, contract text storage
The language available for the contract is German.
We save the contract text and send you the order data and our terms and conditions by e-mail. You can see the contract text in our customer login.
4. Terms of delivery
In addition to the stated product prices shipping costs are added. You can find out more about the amount of shipping costs in the offers.
You have the option of picking up at Gut Avelsbach - farm shop -, domain Avelsbach 2, 54296 Trier, Germany for the following business hours: Tuesday to Saturday: 10 bis 17 clock.
We do not deliver to packing stations.
Payment in advance
When selecting the payment method in advance, we will give you our bank details in separate e-mail and deliver the goods after receipt of payment.
You pay the invoice amount after receipt of the goods and the invoice by bank transfer to our bank account. We reserve the right to offer the purchase on account only after a successful credit check.
6. Retention of title
The goods remain our property until full payment.
For entrepreneurs applies in addition: We reserve the ownership of the goods until the complete settlement of all claims from an ongoing business relationship. You may resell the reserved goods in ordinary business; All claims resulting from this resale shall be assigned to us in advance - irrespective of any combination or mixing of the reserved goods with a new item - in the amount of the invoice amount, and we accept this assignment. You remain entitled to collect the claims, but we may also collect claims yourself, as far as you do not meet your payment obligations.
7. Transport damage
If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the deliverer and please contact us immediately. The failure to file a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us assert our own claims against the carrier or transport insurance.
8. Warranty and Guarantees
Unless otherwise expressly agreed otherwise, the statutory warranty rights apply. For consumers, the limitation period for claims for defects in used goods is one year from delivery of the goods.
For entrepreneurs, the limitation period for claims for defects is one year from the transfer of risk; the statutory limitation periods for the recourse claim under § 478 BGB remain unaffected.
With regard to entrepreneurs, an agreement on the condition of the goods is understood to mean only our own information and the manufacturer's product descriptions that were included in the contract; We accept no liability for public statements made by the manufacturer or other advertising statements.
If the delivered goods are defective, we initially provide to entrepreneurs at our discretion warranty by rectification of the defect (repair) or by delivery of a defect-free item (replacement).
The above limitations and shortened terms do not apply to claims due to damages caused by us, our legal representatives or vicarious agents in case of injury to life, limb or health in case of intentional or grossly negligent breach of duty and malice in case of breach of essential contractual obligations, the fulfillment of which is the proper In the context of a guarantee promise, as far as the scope of application of the Product Liability Act is opened, information on any additional guarantees and their exact conditions can be found on the product and on special information pages in the online shop.9. Liability For claims due to damages caused by us, our legal representatives or vicarious agents, we are always unlimited in the event of injury to life, limb or health, willful or grossly negligent breach of duty, with warranty, if agreed, or as far as the scope In the case of breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the compliance of which the contractual partner may regularly trust (cardinal obligations) through slight negligence on our part, our legal representatives or vicarious agents shall be liable for the amount limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Incidentally, claims for damages are excluded.10. Dispute Settlement The European Commission provides an online dispute resolution (OS) platform, available here https://ec.europa.eu/consumers/odr/. Consumers have the opportunity to use this platform to resolve their disputes. In order to settle any disputes arising out of a contractual relationship with a consumer or whether such a contract exists at all, we are required to participate in dispute settlement proceedings before a consumer arbitration board. Responsible is the General Consumer Arbitration Center of the Center for Arbitration e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. We will participate in a dispute resolution procedure before this point.11. Protection of minors If your order includes goods the sale of which is subject to age restrictions, we ensure that the customer has attained the required minimum age by using a reliable procedure involving a personal identity and age check. The deliverer delivers the goods only after the age check and only to the customer personally.12. Final ProvisionsIf you are a merchant within the meaning of the Commercial Code, legal entity under public law or special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.
AGB compiles with the Trusted Shops legal entity in cooperation with Wilde Beuger Solmecke Rechtsanwälte.